http://www.bbc.co.uk/news/technology-15018161
No news really.
I've moaned about this before. Here's the local proof;
As you can see the magnificent Talk Talk, with their pardners in cowboy hats and jangly spurs Openreach, manage to deliver an APPALLING one thirtieth, rising to one twentieth, of the expected and paid for service speed.
Lets review:
- Their fault reporting system is debilitating and wearing. Deliberately so, I am sure.
- Their complaints process is exhausting and impenetrable - and relies on web access to use it HA HA HA HA. Oh my aching sides!!!
- The transfer and switching process to a new ISP frankly does not bear thinking about.
- OPENreach, who's fault some or all of this abomination still 'technically' COULD be, (who knows), are UN'reach'able except through one's ISP (see above).
Frankly, dear reader, I am so sick of this shit, and much else to be honest, that I might just cancel the accounts, rip out the plugs and return to 1989. Opting out of the information super-ditchway really appeals to me now.
What do you think? Drop me a postcard and let me know.
Oh and if you are reading this, TalkTalk, do please sort your shit out once and for all. It's your problem, not mine. We're not 'all in this together'. I am not your friend, nor your 'colleague', just a soon-to-be-ex-customer.
Thank you for tuning in to Pest Media Updates.
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