Showing posts with label Talk Talk are crap. Show all posts
Showing posts with label Talk Talk are crap. Show all posts

Friday, 23 September 2011

Talk Talk the latest, it's official - they ARE crap.

Talk Talk voted wankiest internet provider and most complained about bunch of internet scam artists and tossers in entire history of the on-line world;

http://www.bbc.co.uk/news/technology-15018161

No news really.

I've moaned about this before. Here's the local proof;


As you can see the magnificent Talk Talk, with their pardners in cowboy hats and jangly spurs Openreach, manage to deliver an APPALLING  one thirtieth, rising to one twentieth, of the expected and paid for service speed.

Lets review:
  • Their fault reporting system is debilitating and wearing. Deliberately so, I am sure.
  • Their complaints process is exhausting and impenetrable - and relies on web access to use it HA HA HA HA. Oh my aching sides!!!
  • The transfer and switching process to a new ISP frankly does not bear thinking about.
  • OPENreach, who's fault some or all of this abomination still 'technically' COULD be, (who knows), are UN'reach'able except through one's ISP (see above).
Frankly, dear reader, I am so sick of this shit, and much else to be honest, that I might just cancel the accounts, rip out the plugs and return to 1989. Opting out of the information super-ditchway really appeals to me now.

What do you think? Drop me a postcard and let me know.

Oh and if you are reading this, TalkTalk, do please sort your shit out once and for all. It's your problem, not mine. We're not 'all in this together'. I am not your friend, nor your 'colleague', just a soon-to-be-ex-customer.

Thank you for tuning in to Pest Media Updates.

Tuesday, 2 August 2011

Talk Talk = Walk Walk

Now, if someone was to have said to me awhile back, when Tiscali (who I was with) were taken over by Talk Talk  I'd one day be looking back on the Tiscali Years like they were some kind of Golden Age, I'd have laughed in their face.

Yep that's right folks, the service from Talk Talk is officially worse than Tiscali's. And it's not just the technical stuff that doesn't perform, it's the reporting and resolution process as well - almost as if they don't want you to tell them that they're El Crappola. OpenReach are part of the problem too no doubt, but they won't talk talk to me, only to Talk Talk - who you just cannot get a grip on. So everybody gets away with it.

Currently 'enjoying' a 0.2Mbps download speed, off a supposedly 5Mbps service (which at it's best only reaches a tolerable 3.8, but I'd settle for that today).

The Talk Talk fault resolution process seems to revolve around a self-help forum 'moderated' by people with avatars like the one above. The very sight of which is enough to tell you that it's going to take forever to get anywhere, and not end well.

Useless, useless, smug arrogant bastards.